Privacy Policy

1. Introduction

Quantaro AI Ltd (“we”, “us”, “our” or “Quantaro AI”) is committed to protecting your privacy and ensuring your personal data is handled in a safe, transparent, and lawful manner. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit www.Quantaro AI.com, use our services, book a consultation, or interact with us in any other way.

We comply fully with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and all other applicable data protection laws.

2. Information We Collect

2.1 Personal Data You Provide

• Contact details (full name, email address, telephone number)
• Account and registration information
• Payment and billing information (processed securely via third-party providers)
• Correspondence and communications with our team
• Feedback, survey responses, and support requests

2.2 Automatically Collected Information

• Technical data (IP address, browser type, device information, operating system)
• Usage data (pages visited, time spent, clickstream data)
• Cookies and similar tracking technologies (see our Cookie Policy)

3. Legal Basis for Processing

We process your personal data on the following lawful bases:

• Consent — where you have given clear consent (e.g., marketing communications).
• Contract — to provide the services you have requested (e.g., consultation booking, platform access).
• Legal obligation — to comply with regulatory or legal requirements.
• Legitimate interests — to improve our services, prevent fraud, and market similar products where appropriate.

4. How We Use Your Personal Data

We use your data to:

• Provide and personalise our trading education and mentoring services
• Schedule and conduct your free initial consultation
• Process deposits and manage your account
• Communicate important updates and service-related messages
• Improve our website and AI tools through analytics
• Detect and prevent fraud or misuse

5. Sharing Your Personal Data

We do not sell your personal data. We may share it only with:

• Trusted third-party service providers (payment processors, email service providers, hosting partners) bound by strict data processing agreements
• Regulated broker partners (where necessary to facilitate live trading accounts)
• Legal authorities when required by law

6. International Transfers

Some of our processors are based outside the UK. We ensure appropriate safeguards (Standard Contractual Clauses or UK adequacy decisions) are in place for all international data transfers.

7. Data Security

We implement industry-standard technical and organisational measures including 256-bit SSL encryption, access controls, regular security audits, and staff training to protect your data.

8. Data Retention

We retain your data only for as long as necessary for the purposes outlined above or as required by law (typically 6 years for financial records in accordance with HMRC requirements).

9. Your Rights (UK GDPR)

You have the right to:

• Access, correct, or delete your personal data
• Restrict or object to processing
• Withdraw consent at any time
• Request data portability
• Lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk

To exercise any of these rights, email legal@Quantaro AI.com.

10. Changes to This Policy

We may update this policy from time to time. Significant changes will be notified via email or prominent website notice.